Cape Grace, December 2009

Cape Grace, Cape Town, South Africa
Reception area - reception is at informal desks with welcome groups of staff and a relaxation area for guests. Painted fabric with scene of hte Cape is wall mounted

Reception is informally formal: doormen, receptionist and other staff sit within the lobby with settees and easy chairs behind. Andaz tries to adopt this relaxed formality but the technology gets in the way - here the technology is not evident but the smiles are. Click to see more.

"has the informality and friendly greeting that is probably the aim of the Andaz reception area"
This link with local traditions is apparent as soon as one enters the Cape Grace. The large decorative hand-painted fabric panel on the wall behind reception manages to be stylish with its muted colour harmonising with the rest of the interiors. There is no reception desk as such just a small group of welcoming staff and two desks for guest to sit at as they complete the arrival formalities. The set up has the informality and friendly greeting that is probably the aim of the Andaz reception area, but achieves the desired result much more effectively because the balance of parts is better. With the lounge seating area effectively forming a part of reception this becomes effectively a welcoming lounge rather than just a reception.

What appears to be a concierge desk is actually the checkout payment area with two informal positions elsewhere for guidance and other concierge functions. The concierge desks also act as guardians of the lift reinforcing the security that placing the reception lounge full on to to the main doors provides. The palette of colour throughout is constant but the visual content is constantly changing providing harmony and variation at the same time, as with a good piece of classical music.
Concierge desks in front of the ground floor lifts looking across the entrance area

Concierge desks provide tourist services and guard the bottom of the lifts.

Corridor - the seat halfway down is the lift lobby and mid point

Corridors have displays of artefacts, almost museum quality, providing interest in the corridors,which are in any case relatively short.

Lift lobbies are set up as if they were miniature theatre sets, each with the wide staircase alternative in an hotel that is only five floors high. Each landing area is different in content, yet manages to keep the same harmonious ambiance. The feel is echoed in the visually busy corridor, with artefacts of the colonisation of the then mostly unoccupied Cape in the 16th century (no disrespect intended to the nomadic Khoi people). Walls are hung with agricultural implements and alongside the room the small doors of the show cases house more precious artefacts from the Dutch and English settlements.

Corridors are generally wide and well lit, and the artefacts and small cases give a sense of theatre even to these often neglected areas. The rooms follow the standard pattern off the corridors, with the bathroom providing the primary source of sound insulation from the corridor, despite the sound deadening effect of the deep pile corridor carpet.

The bedrooms are generously sized, and between the bedroom and the bathroom is a dressing room area, making each bedroom a kind of mini-suite.
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